Help / FAQ
QUESTIONS,
ANSWERED.
A clean support layer for the store, ready to be updated with final Vellence policies.
Most demo pieces use a relaxed or oversized silhouette. The size guide provides indicative garment measurements.
In the final store, customers should contact support as soon as possible. Changes depend on whether fulfilment has already started.
The theme is designed for worldwide shipping; actual destinations and rates are configured in WooCommerce.
Return instructions and the final returns window should be shown on the Shipping & Returns page and in order emails.